Skip to main content

Human-Centered Collaboration

For Facilitators

Group Dynamics

Question

With an AI-intensive activity, how do we ensure everyone engages with the AI rather than one person becoming the "AI operator"?

Answer: Rotating Roles

Propose that as the groups move through the "hats," within each group, assign rotating roles:

  • The Prompter — interacts (types/speaks) with AI
  • The Challenger — questions assumptions. AI tools will often silently make assumptions when they lack context. Keeping this at the front of mind helps recognize this when it happens.
  • The Synthesizer — captures human insights. Put the "human" in human-centered AI.
  • The Keeper — maintains big-picture vision. It can be easy to go down "rabbit-trails" and get into the weeds.

"Human First" Protocol

For each hat, explicitly require human work BEFORE AI use. For example:

Designer Hat

5 minutes of team discussion/observation sharing before any AI interaction

Builder Hat

Sketch rough ideas on paper before asking AI to expand

Prototype Phase

Create low-fi prototype elements before AI enhancement

Advocate Hat

Outline key points before AI helps structure

Reflection Checkpoints

Add micro-reflections between prompts:

"What did the AI add/change/skip that surprised you?"
"What did you know that the AI missed?"
"How would you modify this prompt next time?"

Examples of AI Over-Reliance

Watch out for these warning signs:

Designer Hat

AI generates problem statement → team can't explain why it matters

Builder Hat

AI creates perfect journey map → team hasn't built empathy

Prototype Phase

AI builds complete prototype → team can't iterate on it

Advocate Hat

AI writes pitch → team delivers without conviction